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© 2021 Whyayurveda. All rights reserved Kairali Ayurvedic Group Since 1908.

Privacy Policy

Access To Individual Profiles

Last updated: October 2025

This Privacy Policy describes how WhyAyurveda.org (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or otherwise communicate with us through https://whyayurveda.org/ (the “Site”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services.

WhyAyurveda.org is a digital initiative of:
 Kairali Ayurvedic Group
Kairali – The Ayurvedic Healing Village,
Olassery, Kodumbu Post,
Palakkad – 678551, Kerala, India
Email: [email protected]
Website: www.kairali.com

Grievance Officer (as per DPDP Act, 2025):
 Grievance officer
Email: [email protected]
Address: Same as above

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

We are committed to protecting your privacy and ensuring that your wellness journey remains confidential and secure — in compliance with the Digital Personal Data Protection (DPDP) Act, 2025, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), AYUSH digital health standards, and other global data privacy laws.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect:

  • Changes in data protection laws (GDPR, DPDP, CCPA, etc.)
  • Enhancements to our wellness platform

The revised version will always be posted here, with the latest update date clearly mentioned at the top.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Full name, email, phone (via consultation or quiz forms)
    Dosha type and wellness goals (via assessments)
  • Country/location (for localized recommendations)
  • Feedback, comments, or testimonials
  • Medical or health history (only with explicit consent during consultations)

Information We Collect Automatically

We also automatically collect certain information about your interaction with the Services:

  • IP address, browser, and device details
  • Website usage patterns, time spent, and page visits
  • Cookies and local storage data
  • Approximate location (if device permissions allow)

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Email or SMS delivery partners (e.g., Mailchimp, Twilio – GDPR/CCPA compliant)
  • Booking and CRM systems (for reservations or program management)

How We Use Your Personal Information

Your data helps us to:

  • Deliver personalized Ayurvedic insights and reports
  • Facilitate consultation or retreat bookings at Kairali
  • Send requested guides, newsletters, or updates
  • Improve website performance and wellness tools
  • Comply with health, legal, and billing obligations

Legal Basis for Processing (GDPR Article 6):

  • Consent: When you opt in via forms or subscriptions
  • Contractual necessity: To provide services you request (e.g., consultations or retreat bookings)
  • Legal obligation: To comply with medical, billing, or reporting laws
  • Legitimate interest: To enhance service quality and user experience

Special Categories of Data (Health Information)

Sensitive data such as medical history, dosha analysis, or health assessments is collected only with your explicit consent and processed under strict confidentiality as per:

  • GDPR Article 9 (Special Categories of Data)
  • AYUSH Digital Health Guidelines
  • DPDP Act, 2025 – Sensitive Personal Data Clauses

All health-related data is encrypted, stored securely, and accessible only by authorized Ayurvedic doctors or Kairali wellness professionals.

Cookies

We use cookies and similar tracking tools to:

  • Enhance user experience
  • Remember preferences and dosha results
  • Analyze website performance and traffic
  • Provide localized and relevant content

You can manage or opt out of cookies anytime via your browser or our Cookie Preferences Page.

AI and Automated Decision-Making

We use artificial intelligence and automated systems including chatbots and AI-powered wellness tools. When you interact with these systems:

  • Conversation data may be stored to improve service quality
  • You will be clearly notified when interacting with AI versus human staff
  • All AI-generated recommendations are for educational purposes only
  • You have the right to request human intervention for important decisions

How We Disclose Personal Information

We do not sell your personal information. We may share your data only with:

  • Kairali’s in-house Ayurvedic doctors (for consultations, with your consent)
  • Email or SMS delivery partners (e.g., Globaltravelexchange, Mailchimp, etc – GDPR/CCPA compliant)
  • Booking and CRM systems (for reservations or program management)
  • Regulatory authorities (if required under AYUSH, DPDP, GDPR, or CCPA)

All third parties operate under binding data protection agreements and cannot repurpose your data.

CCPA – “Do Not Sell or Share My Personal Information”

Under the California Consumer Privacy Act (CCPA), California residents can:

  • Request disclosure of personal data collected
  • Request deletion of their data
  • Opt out of the sale or sharing of personal information

Although Kairali does not sell personal data, we respect your right to opt out via our Do Not Sell My Personal Information Form.

International Data Transfers

If you are located outside India, your information may be transferred to and processed in India or other regions where Kairali operates. All transfers comply with GDPR-approved Standard Contractual Clauses (SCCs) and equivalent international safeguards.

User Generated Content

When you submit reviews, testimonials, comments, or other content:

  • Content may become publicly accessible
  • You grant us the right to use the submitted content
  • We are not responsible for the privacy of information you make public

Security and Retention of Your Information

Data Retention:

  • Consultation or medical data: Retained for up to 7 years, per AYUSH and health data norms
  • Email subscribers: Until you unsubscribe
  • Analytics and cookies: Anonymized or deleted after 26 months

You may request deletion or anonymization anytime.

Your Rights and Choices

Depending on your region, you have the right to:

  • Access your stored data
  • Request correction or deletion
  • Withdraw consent at any time
  • Data portability (receive your data in a readable form)
  • File a complaint with your regional Data Protection Authority

To exercise these rights, contact: [email protected]

Your Choices & Opt-Out Options

You can:

  • Unsubscribe from our newsletters anytime
  • Adjust cookie settings through your browser
  • Request account/data deletion via email
  • Withdraw consent where applicable

We aim to respond to all requests within 5 business days.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If a parent or guardian believes that a child has shared data with us, they may request deletion by contacting [email protected].

Data Breach Notification

In case of a data breach involving your personal information:

  • We will notify affected users and regulatory authorities within 72 hours (as per GDPR & DPDP timelines)
  • The notice will include the nature of the breach, possible impacts, and mitigation steps
    Our dedicated response team will immediately investigate and secure affected systems

Contact

For any questions about this Privacy Policy, contact us at:

Email: [email protected]

Address:
Kairali Ayurvedic Group
Ayurvedic Healing Village,
Olassery, Kodumbu Post,
Palakkad – 678551, Kerala, India
Website: www.kairali.com

Disclaimer

WhyAyurveda.org is an educational and wellness resource of Kairali Ayurvedic Group. It is not a substitute for medical advice. For diagnosis or personalized treatment, please consult qualified Ayurvedic physicians at Kairali – The Ayurvedic Healing Village, Kerala, India.