FAQs & Downloads
WhyAyurveda
Disclaimer: This information is for educational purposes only. Ayurvedic treatments should be undertaken under the supervision of a qualified practitioner. Individual results may vary. Statements have not been evaluated by medical authorities.
General Questions
Q1. What is Ayurveda?
Ayurveda is a 5,000-year-old holistic health system from India that focuses on balancing the body, mind, and spirit through diet, lifestyle, herbal treatments, and detoxification practices.
Q2. How does Ayurveda differ from modern medicine?
Ayurveda addresses the root cause of imbalance rather than only managing symptoms, combining prevention, detoxification, and rejuvenation, often alongside modern medical care.
Q3. Is Ayurvedic treatment safe?
When supervised by a qualified Ayurvedic practitioner, treatments are generally safe. Always inform your doctor if you are undergoing any medical treatment alongside Ayurveda.
Treatment & Practices
Q4. What is Panchakarma therapy?
Panchakarma is a traditional Ayurvedic detox program involving therapies such as oil massage, steam, and herbal enemas to help remove toxins and restore dosha balance.
Q5. Can Ayurveda help with seasonal health issues?
Ayurveda tailors diet, herbs, and lifestyle practices to each season, which may help support immunity, digestion, and overall well-being.
Q6. Are herbs used in Ayurveda safe?
Ayurvedic herbs have a long history of traditional use. Always source them from reputable suppliers and follow the dosage prescribed by your practitioner.
Consultation & Services
Q7. Do I need to visit in person for Ayurvedic consultation?
Many consultations can be done online, but certain treatments like Panchakarma require an in-person visit to an Ayurvedic centre.
Q8. How do I choose the right treatment?
A qualified Ayurvedic doctor will assess your dosha type, lifestyle, and health history to recommend a personalised treatment plan.
Content & Research
Q9. Are the articles on WhyAyurveda reviewed by experts?
Yes. All medical content is reviewed by certified Ayurvedic practitioners to ensure accuracy and compliance with global health regulations.
Q10. Does Ayurveda have scientific evidence?
While Ayurveda is rooted in traditional knowledge, many herbs and therapies are supported by modern scientific research. We reference both classical Ayurvedic texts and peer-reviewed studies.
Shipping & Delivery
Q11: Where do you ship?
We ship across India and to select international regions (US/UK/EU/AUS/Middle East). Availability and fees appear at checkout based on your address.
Q12: How long will my order take?
India: 3–6 business days. International: 7–14 business days, excluding customs. You’ll receive tracking as soon as your parcel is dispatched.
Q13: What are the shipping charges?
Calculated at checkout by destination, weight, and carrier. Free shipping thresholds (if any) are shown on the cart page.
Q14: Will I pay customs or import duties?
International customers may owe duties/taxes per local law. Carriers usually collect these at delivery.
Q15: Can I change my address after placing the order?
If it hasn’t shipped, yes—contact Support with your order number. After dispatch, address changes aren’t guaranteed.
Q16: Do you offer express delivery?
Selected cities/regions support express options. If available for your pin/postcode, you’ll see them at checkout.
Orders, Returns & Refunds
Q17: What is your return policy?
Unopened, unused products can be returned within 7–14 days (country-specific) of delivery. Consumables, opened bottles, and personalized formulations aren’t returnable unless damaged/defective on arrival.
Q18: My item arrived damaged—what now?
Email photos and your order number within 48 hours. We’ll arrange a replacement or refund per policy.
Q19: How do refunds work?
Approved refunds are issued to the original payment method within 5–10 business days (bank timelines may vary).
Q20: Can I cancel my order?
Yes, before dispatch. Once shipped, please follow the return process.
Product Usage & Safety
Q21: How should I use Ayurvedic supplements and oils?
Follow the label and any practitioner guidance. Start low, observe how you feel, and use consistently as directed.
Q22: Can I take these with my prescription medicines?
Possibly—but interactions are personal. Share your full medication list with a healthcare professional or our Ayurvedic physician before starting any new product.
Q23: Are your products safe for pregnancy, breastfeeding, or children?
Use only under direct medical supervision. Many formulas are adult-only unless explicitly labeled otherwise.
Q24: I have allergies—how do I check ingredients?
Every product page lists full ingredients and potential allergens. If you’re unsure, contact Support before purchase
Q25: How should I store products?
Keep tightly closed, away from heat/sunlight, and out of children’s reach. Follow any refrigeration notes on the label.
Q26: What if I experience discomfort?
Stop use immediately and consult a qualified clinician. For severe reactions, seek emergency care.
